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Support Options

Support options are grouped by products and services below. Please locate your applicable section and review the options available.

Categories
^ General Support
 
 

You are encouraged to review the ets community forums. The forums provide a wide range of general and specific information including FAQs, Technical Support, and community dicussions for products and major product installations.

You may visit the forums at http://forums.etsfl.com
 

^ Software (EZSHS, EZSWOT, PROMod)
 
 

ets software support is available via telephone during business hours, and e-mail 24 hours a day.

If you are experiencing a problem, please send a detailed e-mail including a specific description of your problem to:

ets Email Technical Support

If you would like to speak to a support representative, please contact software support at:

ets Telephone Technical Support
(321) 636-2212

Telephone support is available Monday through Friday, 8:00 AM to 5:00 PM EST.
 

^ Profound Knowledge Academy
 
 

Profound Knowledge Academy support is available online through the help system, via telephone during business hours, and via e-mail 24 hours a day.

If you are experiencing a problem, please send a detailed e-mail including a specific description of your problem to:

ets E-mail Technical Support

If you would like to speak to a support representative, please contact software support at:

ets Telephone Technical Support
(321) 636-2212

Telephone support is available Monday through Friday, 8:00 AM to 5:00 PM EST.

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